General conditions of Sale

Terms of use

We invite you to carefully read these general conditions of use ("General Conditions of Use") before using Giogioshop.com By using the portal you fully accept these General Conditions of Use.

By purchasing you agree that:

-Giogioshop.com does NOT have contact with the SDA driver, it is not possible to request a delivery time slot

- The SDA driver is not required to call the recipient before delivery

- The address provided is checked and is entirely correct

CGM

The ingredients of the products are always updated by the producers, Giogioshop does NOT take responsibility in any case, if a product is no longer Curly Girl Method Approved, therefore our dedication to follow the trends will remain constant trying to keep the information always updated.
Before purchasing, please confirm the INCI from official sources. Therefore it is understood that refunds, returns or other emails will not be managed in this regard.

DATA

We are aware of how important the ways in which information about you are used and shared are to you and we appreciate the trust you place in us in doing so scrupulously and responsibly. This privacy policy describes how we collect and process your personal data across websites, devices, products and services.

What personal customer data does Giogioshop collect?

We collect your personal data to provide and constantly improve our products and services.

The categories of data we collect are listed below:

Data you provide us directly:

you are looking for products or services

place an order

view or use content on a device or through a service or application

provide details in the My Account section (and you may have multiple accounts if you have used more than one

email address or more than one phone number when you made a purchase) or in the My Profile section

provide information about your seller account,

communicate with us by telephone, email or otherwise;

fill out a questionnaire, a request for help

upload images, videos or other files

publish and rate Customer Reviews;

your name;

your address and your telephone number;

payment information;

your age

information relating to your location; the names of the recipients of the orders (with addresses and telephone numbers)

Data we collect automatically

the Internet Protocol (IP) address used to connect your computer or other devices to the Internet

the applications of the device or the type and version of the browser, the types and versions of the operating system or the time zone set

the location of your device or computer

the history of the purchases and the use of the contents, data that we sometimes combine with similar information collected from other customers in order to create functions such as "Best sellers"

number of cookies

products and / or content you have viewed or searched for

page load times, download errors

For what purposes does Giogioshop process your personal data?

We process your personal data to perform, provide and improve the Services we offer to our customers. These purposes include

Purchase and delivery of products and services.

We use your personal data to receive and manage orders, provide products and services, process payments and communicate with you regarding your orders, products, services and promotional offers.

Provide and improve the Services and resolve any issues related to them. We use your personal data to provide functionality, analyze performance, correct errors and improve the use and efficiency of the Giogioshop Services.

Tips and personalization. We use your personal data to suggest features, products and services that may interest you, to identify your preferences and personalize your experience.

Fulfill legal obligations. In some cases, we are required by law to collect and process your personal data. For example, we collect Newsletter permissions.

Communicate with you.

We use your personal data to communicate with you through different channels (for example, by phone, email and chat).

Fraud prevention and credit risks.

We also process personal data to prevent and detect fraud and abuse in order to protect the safety of our customers.

Purposes for which we ask for your consent.

We may also ask for your consent to process your personal data for specific purposes that we will communicate to you.

When you consent to the processing of your personal data by us for a specific purpose, you can withdraw your consent at any time and, in this case, we will stop processing your data for that purpose.

COOKIE

To allow our systems to recognize your browser or your device and to provide you with Giogioshop Services we use cookies. We use cookies and other technologies (collectively, "cookies"), to recognize your browser or device, find out more about your interests and offer you essential features and services, and also for other purposes, including:

recognize you when you log in to use our services. In this way we can provide you with product recommendations, show you personalized content, for your purchases and provide you with other features and personalized services.

Keep track of the items saved in your shopping cart.

Conducting research and analysis in order to improve the contents, products and services.

Preventing fraudulent activity.

Improve security.

Reporting. This allows us to evaluate and analyze the performance of our services. Giogioshop cookies allow you to take advantage of some of Giogioshop's essential features. For example, if you block or otherwise delete our cookies, you will no longer be able to add items to your Cart, complete your order or use any of the products and services that require your authentication.

Minors can use the Services Giogioshop.com ?

Giogioshop does not sell products to minors. We sell children's products that can only be purchased by adults.

How long do we keep your personal data?

We keep your personal data to allow you to continuously use the Giogioshop Services for as long as necessary to pursue the purposes described in this Privacy Policy, as required by law, for example for tax and accounting purposes or as otherwise communicated to you. For example, we keep your transaction history so that you can review the purchases you have made (and repeat orders if you wish) and which addresses you have requested orders to be shipped to, as well as to improve the suitability of the products and content we recommend. . You can ask us to delete your data whenever you want.

As our businesses change constantly, our Privacy Policy is also subject to change. We suggest that you check our site frequently for any changes. Our current Privacy Policy applies to all data we have about you and your account unless otherwise stated. Since we respect the promises made, we will never substantially change our policies and procedures without the consent of the customers concerned, making them less protective than the data of our customers that we have collected.

The website may only be used for legal purposes and in a legal manner. You confirm your agreement to ensure compliance with all applicable laws, statutes and regulations regarding the website and its use. Confirm not to:

upload or transmit, through the website, any computer virus, Trojan horse, worm, logic bomb or any other element designed to interfere with, interrupt or destabilize the normal operating procedures of a computer;

By failing to comply with this provision, you will be committing a criminal offense under the Computer Misuse Act of 1990. We will report any violations to the relevant law enforcement authorities and cooperate with those authorities, informing them of your name. In the event of such a violation, your right to use the website will be immediately canceled.

We will not be responsible for any loss or damage due to distributed denial of service attacks, viruses or other technologically dangerous materials that could infect your computer, computer programs, data or other proprietary material as a result of your use of our site. Web or the download of any material published on it or on any website linked to it.

If you have purchased goods or services as a consumer (i.e. for private use and not for commercial purposes), you will be entitled to cancel any contract entered into with us, within 14 days from the date of receipt of the goods or services ('Period of afterthought ').

If you return any goods to us for any other reason (for example, if you believe the goods are faulty), we will examine the returned goods and, provided any defects are found, we will either repair or replace any faulty goods or refund you the full amount ( including, if applicable, shipping charges and any reasonable costs you incur in returning the items). We recommend that you follow our returns authorization procedure by contacting us by phone or by e-mail. It is recommended to contact us as soon as possible, preferably within 3 days of receiving the goods. If we find that the returned product is not defective, you will be charged for the postage costs incurred.

All prices shown on the website include VAT (where applicable) at the rates in effect and are correct at the time the information is entered into the system. However, we reserve the right to change prices at any time, without prior notice (unless any changes do not affect orders for which we have sent you a Shipping Confirmation).

The content of the website is protected by copyrights, trademarks, databases and other intellectual property rights. You hereby confirm that the material and content forming part of the website will remain our property or the property of our licensors.

You can recall and view the content of the website on a computer, save such content in electronic format on disk (but not on servers or other storage devices connected to a network) or print a copy for personal use, not for commercial purposes, provided that all copyright and proprietary notices are kept intact. Otherwise you will not be able to reproduce, modify, copy, distribute or use, for commercial purposes, any of the materials or contents of the website.

The images of all products are purely indicative and strongly identical to the original, it is possible to request a photo of the real product that will be shipped before purchasing. While we will try to ensure that the material included on the website is correct, reliable and of superior quality, we cannot take any responsibility for otherwise. We will not be responsible for any errors or omissions or the results of the use of such information, nor for any problem you may face while using the website. If we are informed of any inaccuracies in the material on the website. , we will try to remedy it promptly, as well as reasonably within our ability.

Provided that you comply with these General Conditions of Use and that you pay any applicable fees, Giogioshop or its content provider grants you a limited, non-exclusive, non-transferable license to access the Services and make personal use of them. and non-commercial. This license does not include any right of resale or commercial use of each Service or its contents, nor the right to collect and use product lists, descriptions or prices, make derivative use of the Services or their contents, make any type of download. or copying account information for the benefit of another reseller or using data mining, robots, or similar data capture and extraction devices. All rights not expressly conferred by these General Conditions of Use remain with Giogioshop or its suppliers or other service providers.

If you use the Giogioshop Services, you are required to keep your account and password confidential and to control access to your computer and devices, and accept, within the limits permitted by the applicable legal provisions, to be held responsible for all activities that will be carried out with your account and password. You undertake to take all necessary precautions to ensure that your password remains secure and confidential and you undertake to notify us immediately if you have reason to believe that any third party knows your password, or if your password is, or is presumably about to be, used in an unauthorized manner. You are responsible for ensuring that the information you provide to us is correct and complete and to notify us immediately of any changes to the information you have provided to us. You will be able to access your information from the My Account section of the site.

You must not use the Giogioshop Services: (i) in such a way as to cause, or could cause, interruptions, damage or malfunctions to the Giogioshop Services and its functions, or (ii) for fraudulent purposes, or in any case to commit illegal activities, or (iii) to cause disturbance, prejudice

We reserve the right to prevent access to the site and / or the Giogioshop Services, to suspend or close an account, to remove or modify the contents of the site at our discretion, in case of violation of the applicable legal provisions, of these Conditions. General Use or applicable guidelines or policies.

REVIEWS, COMMENTS, COMMUNICATIONS AND OTHER CONTENT:

It is allowed to publish reviews, comments and other content, provided that the content is not illegal (i.e. obscene, abusive, intimidating, defamatory, does not violate privacy, intellectual property rights or is not in any other way offensive to Giogioshop and / or third parties or deplorable and does not or in any case does not contain viruses, political propaganda, commercial solicitations, chain letters, mass e-mails or any other form of spamming). You will not be able to use a false e-mail address, pretend to be another person or subject or otherwise lie about the origin of a content. We reserve the right (but we have no obligation to act in the absence of a complete Notification Form in its entirety) to remove or modify such content. If you believe that a content, or a sales advertisement published on the site, contains a defamatory statement or that your intellectual property right has been infringed by an article or information on the site, we invite you to complete and send us the Form notification and we will promptly do so.

If you decide to publish customer reviews, comments, customer questions or answers or to send your other content created by you for viewing on the site (which include images, video or audio content, hereinafter jointly referred to as "content"), you grant to Giogioshop ( a) the non-exclusive and free license to use, reproduce, publish, make available, translate and modify such content anywhere in the world (including the right to sub-license to third parties) and (b) the right to use the name used by you in connection with such content. Your moral rights are reserved.

You can delete or modify your content from public viewing or, where this functionality is not provided, ask Giogioshop.

You declare and warrant that you have, personally or in any other way, the ownership or in any case the availability of all rights relating to the content of what you publish; that, as of the date the content or material is published: (i) the content and material are accurate and relevant; and (ii) the use of the content and material you provide does not conflict with any of Giogioshop's applicable policies and guidelines and that such use does not cause prejudice to third parties.

We do not sell products to minors. We sell children's products that can only be purchased by adults. If you are under the age of 18, you can use the Giogioshop Services only by involving a parent or a tutor

We reserve the right to modify Giogioshop Services, policies, these General Conditions of Use at any time to offer new products or services or to adapt to legal and regulatory provisions.